Output guardrail for customer-support chatbots
Output guardrail for customer-support chatbots. Blocks unauthorized promises, invented facts, leaked instructions or customer data, off-topic answers and bad tone before the reply is sent. Returns send, human_review or block.
Not tested: has real-world effectsour last check, 2026-10-20
0 of 0checks answered this week
n/amedian answer time
$0.0254listed price per call
n/aprice it asked us
Paid test badge: not yet. The checks above are free: we call the tool without paying and read the payment request it sends back. The Verified badge needs paid calls whose answers match the promised output, and nobody can buy a badge.
Endpoint
POST https://verdict.kechlab.com/v1/reply-guard
| Category | Everything else |
|---|---|
| Provider host | verdict.kechlab.com |
| Networks | eip155:8453 |
| Payment schemes | exact |
| Self-reported calls, 30 days | 0 from 0 payers (the provider's figure, not ours) |
Our checks, last 30 days
We never call tools that send, buy, move money or file anything, not even without paying.
Example input (from the provider)
{
"body": {
"bot_reply": "To make up for it, I am giving you a 50 EUR voucher.",
"customer_question": "My parcel is 2 days late",
"facts": "Order 1234 shipped on 3 Oct.",
"policy": "No goodwill gesture without a human agent approval."
},
"bodyType": "json",
"method": "POST",
"type": "http"
}
Promised output schema (from the provider)
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"properties": {
"input": {
"additionalProperties": false,
"properties": {
"body": {
"properties": {
"bot_reply": {
"description": "the reply the bot is about to send",
"type": "string"
},
"customer_question": {
"description": "the customer question",
"type": "string"
},
"facts": {
"description": "(optional) the known data (order, account...)",
"type": "string"
},
"policy": {
"description": "(optional) the company policy",
"type": "string"
}
},
"required": [
"customer_question",
"bot_reply"
],
"type": "object"
},
"bodyType": {
"enum": [
"json",
"form-data",
"text"
],
"type": "string"
},
"method": {
"enum": [
"POST"
],
"type": "string"
},
"type": {
"const": "http",
"type": "string"
}
},
"required": [
"type",
"method",
"bodyType",
"body"
],
"type": "object"
},
"output": {
"properties": {
"example": {
"type": "object"
},
"type": {
"type": "string"
}
},
"required": [
"type"
],
"type": "object"
}
},
"required": [
"input"
],
"type": "object"
}