{"slug":"verdict-kechlab-com-v1-reply-guard-c75f07","title":"Output guardrail for customer-support chatbots","host":"verdict.kechlab.com","method":"POST","resource":"https://verdict.kechlab.com/v1/reply-guard","category":"other","description":"Output guardrail for customer-support chatbots. Blocks unauthorized promises, invented facts, leaked instructions or customer data, off-topic answers and bad tone before the reply is sent. Returns send, human_review or block.","price_listed":0.0254,"price_asked":null,"state":"effects","state_label":"Not tested: has real-world effects","checks_7d":0,"answered_7d":0,"latency_ms_median":null,"reported_calls_30d":0,"reported_payers_30d":0,"networks":["eip155:8453"],"badge":"unverified","paid_checks_7d":0,"paid_ok_7d":0,"example_input":{"body":{"bot_reply":"To make up for it, I am giving you a 50 EUR voucher.","customer_question":"My parcel is 2 days late","facts":"Order 1234 shipped on 3 Oct.","policy":"No goodwill gesture without a human agent approval."},"bodyType":"json","method":"POST","type":"http"},"output_schema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{"input":{"additionalProperties":false,"properties":{"body":{"properties":{"bot_reply":{"description":"the reply the bot is about to send","type":"string"},"customer_question":{"description":"the customer question","type":"string"},"facts":{"description":"(optional) the known data (order, account...)","type":"string"},"policy":{"description":"(optional) the company policy","type":"string"}},"required":["customer_question","bot_reply"],"type":"object"},"bodyType":{"enum":["json","form-data","text"],"type":"string"},"method":{"enum":["POST"],"type":"string"},"type":{"const":"http","type":"string"}},"required":["type","method","bodyType","body"],"type":"object"},"output":{"properties":{"example":{"type":"object"},"type":{"type":"string"}},"required":["type"],"type":"object"}},"required":["input"],"type":"object"},"history":[],"description_full":"Output guardrail for customer-support chatbots. Blocks unauthorized promises, invented facts, leaked instructions or customer data, off-topic answers and bad tone before the reply is sent. Returns send, human_review or block.","last_updated":"2026-10-20T13:34:20.489Z","schemes":["exact"]}