wexinc · Customer Support · Live in: United States
Posted 2026-10-09 · Verified 2026-10-28
About the Team/Role As a Digital Customer Success Manager at WEX, you are the accountable owner of customer success and growth across a large, unassigned portfolio of small business accounts — currently 14,000+ — that do not have a dedicated, named Account Executive. This is an individual contributor role built for scale: rather than managing a handful of strategic relationships one-on-one, you drive retention, renewals, adoption, and expansion across thousands of accounts simultaneously through content, digital engagement, and data-driven prioritization. This role requires extreme ownership of the unassigned book of business — you are responsible for identifying growth opportunities... Read the full ad