signoz · Customer Support · Live in: India
Posted 2026-10-01 · Verified 2026-10-28
Why this role exists SigNoz is an open source observability platform built on OpenTelemetry: logs, metrics and traces in one tool. It's designed for an era where agents and humans run observability together. We are a YC company with 32K+ GitHub stars, and revenue grew 4x in 2025. Most of our revenue is usage-based. That makes customer success especially important: retaining accounts and helping our larger accounts expand drive a big share of our growth. This is our first dedicated customer success role. We're looking for a builder who can design the systems from scratch and set them up to scale as the team grows. You'll work directly with the founders. What you will own 1. Account coverage... Read the full ad