New York Life Insurance Co · Customer Support · Live in: United States
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Source: Himalayas
Posted 2026-10-11 · Verified 2026-10-21
Location Designation: Fully Remote Role Overview: The Survivor Support Specialist serves as a trusted guide for survivors navigating the loss of a loved one and the life insurance claims process. The role is designed to simplify the customer experience during one of life's most difficult moments by providing compassionate guidance and connecting survivors with the support and resources they need. In partnership with the Life Specialist and other internal business partners, the Survivor Support Specialist delivers personalized support throughout the survivor’s journey. What You’ll Do: Participate in client-facing opportunities to represent the Survivor Support Specialist role, sharing... Read the full ad