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Distressed Passenger Agent

corpay · Customer Support · Live in: Mexico

From the ad: “This position is located in Mexico.”

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Posted 2026-09-29 · Verified 2026-10-22

The ad, in short

Your role Corpay is currently looking to hire a Distress Passenger Agent within our Lodging division. This position is located in Mexico. This role receives bookings requirements through multiple methods (ConneX App, email, chat, phone calls, screen printer, walk-ups, etc.) and coordinates resolution with vendors by strictly following Standard Operation procedures. Agents receive phone calls from Distress Passengers Agent tracking desks to address issues and last-minute challenges that Passengers might be experiencing with their layovers. During Massive Irregular Operations, this role works for extended times and under pressure, as Passenger must be placed in rooms in a timely manner from... Read the full ad

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