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Manager, VSL Customer Success

cambiumlearning · Customer Support · Live in: United States

From the ad: “Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life.”

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Posted 2026-09-29 · Verified 2026-10-22

The ad, in short

Job Overview: The Manager, VSL Customer Success will lead and develop the Customer Success function at Voyager Sopris Learning, building a proactive, scalable, and measurable organization that drives customer outcomes and business results. Reporting to the Director, VSL Customer Success, this role will lead the Customer Success operating model across implementation, adoption, customer health, retention, renewals, and expansion. The Manager will establish clear expectations, processes, performance measures, and accountability across the team while partnering closely with Sales, Product, Professional Learning, Marketing, Operations, and Support. This is a hands-on leadership role requiring... Read the full ad

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