Senior Director, Nonprofit and Arts & Cultural Customer Success

babson · Customer Support · Live in: United States

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Posted 2026-10-12 · Verified 2026-10-23

The ad, in short

Senior Director, Nonprofit and Arts & Cultural Customer Success About the role We’re looking for a strategic, commercially minded, and influential leader to lead and transform Blackbaud’s Customer Success organization serving nonprofit and arts and cultural institutions. In this highly visible leadership role, you’ll shape the future of customer success by combining deep sector expertise, operational excellence, and AI-enabled innovation to help mission-driven organizations achieve greater impact while driving retention, growth, and customer value. Success in this role comes from balancing executive leadership, market insight, and disciplined execution. You’ll partner across Sales, Product... Read the full ad

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