Senior Application Support Specialist
Encora
· Customer Support
·
Live in: Colombia
From the ad: “Ability to work in a fully remote, distributed environment and collaborate effectively using tools such as Slack.”
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Posted 2026-10-12 ·
Verified 2026-10-23
The ad, in short
Job Title: Senior Application Support Specialist Key Skills: Application Support, SaaS Support, Technical Troubleshooting, Zendesk, Intercom, Web & Mobile Applications, Customer Support, Incident Escalation Experience: 3+ YOE. Location: Colombia Mode: Remote We at Coforge are hiring Senior Application Support Specialist (#14816-4-5) with the following skill set. Key Responsibilities Provide technical customer support through live chat and ticketing platforms, troubleshooting product, authentication, permissions, connectivity, browser, mobile, and application-performance issues. Independently own customer cases from initial contact through resolution, reproducing issues, gathering diagnostic... Read the full ad
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