talentmanagementsolution (via agency) · Other · Live in: United States
Posted 2026-10-29 · Verified 2026-10-31
Job Description: Customer Services Representative I ( Part- time: 25 hours) THE POSITION: The Member Services Representative reports to the MBS Member Services Supervisor. The Member Services Representative is the first point of contact for our client’s members. They will assist members with billing questions, cancellation requests, and freeze requests. The Member Services Representative will need to refer to the policies and guidelines for each individual client. They will also be responsible for contacting members to notify them of past due balances and attempting to obtain payment, update billing information, and save members from cancelling. They will need to meet individual goals to... Read the full ad