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Associate Specialist, Front Office

ServiceTitan · Other · Live in: United States

From the ad: “US Remote”

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Posted 2026-10-06 · Verified 2026-10-28

The ad, in short

Ready to be a Titan? Associate Specialists are key members of the Global Support team, acting as subject matter experts for ServiceTitan’s products/services and customers, and providing advanced support for issues that cannot be resolved by frontline Customer Success members. The Associate Specialist is an expert generalist who possesses strong product knowledge across a complex SaaS-based platform and has a holistic understanding of how the various product areas work together. They work directly with customers, CSAIs, CSAIIs, Project Managers, and CSMs to help them find the most accurate answers to complex inquiries. As a lead contributor on the Technical Solutions and Strategist team... Read the full ad

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