rogersbh · Other · Live in: United States
This job closed on 2026-10-31.
Posted 2026-10-23 · Verified 2026-10-31
Job Description A bit about this role: Our Outbound Guide teams have the opportunity to make a difference every single day in the complex world of healthcare by offering proactive services, issue resolution, and helping members know, use, and love their benefits. As the Director, you will lead operational strategy, program design, and execution for an organization of 150+ people spanning both Outbound case and campaign work. In this role, you'll focus on standardizing and optimizing workflows, scaling yield and efficiency, solving complex operational challenges across stakeholders, and leveraging data-driven insights to improve performance and outcomes for our members. Serving as a key... Read the full ad