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Specialist I, Client Success (Retention)

Jobgether · Customer Support · Live in: United States

From the ad: “This is a fully remote, full-time opportunity in a fast-paced, mission-driven environment”

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Posted 2026-11-06 · Verified 2026-11-06

The ad, in short

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Specialist I, Client Success (Retention) based in the United States. As a Specialist I, Client Success (Retention), you will help clients stay engaged in their mental healthcare journeys by providing empathetic, personalized support when appointments are missed, canceled, or clients are considering stepping away from care. You will connect with clients through live conversations, helping them overcome barriers, navigate provider options, and take meaningful next steps. Your guidance will make it easier for clients to rebook appointments, find a better provider... Read the full ad

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