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Manager, Customer Support

Jobgether · Customer Support · Live in: Canada, United States

From the ad: “This fully remote opportunity is ideal for a data-driven leader”

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Posted 2026-10-15 · Verified 2026-10-15

The ad, in short

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Customer Support based in the United States. We are seeking an experienced Customer Support Manager to lead a high-performing, multichannel support team in a fast-growing, technology-driven environment. In this hands-on leadership role, you will oversee daily operations across phone, email, live chat, and SMS, ensuring efficient service delivery and consistently excellent customer experiences. You will coach and develop Support Specialists, manage complex escalations, and optimize staffing and workflows to meet evolving customer needs. Working closely... Read the full ad

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