This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Monitoring & Diagnostics Technical Support Specialist based in United States. This is a fully remote, full-time technical support role focused on helping customers resolve complex Monitoring & Diagnostics issues. You’ll own technical cases from initial request through successful resolution, serving as a key technical point of contact for customers. The role combines hands-on troubleshooting, case management, product expertise, and cross-functional collaboration. You’ll investigate and reproduce technical problems, recommend repairs or upgrades, and... Read the full ad