Jobgether · Administration · Live in: United States
Posted 2026-11-02 · Verified 2026-11-03
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an IT Service Desk Administrator (Tier 2) based in the United States. As an IT Service Desk Administrator, you will provide advanced technical support for a cloud-based protective DNS security service supporting federal agencies. You will act as a key escalation point for complex incidents and service requests that cannot be resolved by Tier 1 support teams. Working closely with network, cybersecurity, and cloud operations specialists, you will investigate technical issues, identify root causes, and ensure timely resolution in accordance with established... Read the full ad