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Customer Support / Technical Support Analyst

Jobgether · Customer Support · Live in: United States

From the ad: “This fully remote opportunity is ideal for a customer-focused professional”

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Posted 2026-11-02 · Verified 2026-11-03

The ad, in short

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Support / Technical Support Analyst based in the United States. As a Customer Support / Technical Support Analyst, you will provide essential customer assistance for a federal health program, helping individuals navigate inquiries and resolve technical and administrative issues. You will handle inbound and outbound calls, emails, web chats, and back-office support activities, ensuring customers receive accurate and timely solutions. Your responsibilities will include investigating processing issues, monitoring data workflows, and resolving... Read the full ad

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