jj · Customer Support · Live in: Canada
Posted 2026-10-20 · Verified 2026-11-04
Job Description: Job Title: Customer Support Specialist Location: Remote | Canada Reports to: Team Lead Employment Type: Full-time This is an existing vacancy About the Role: Customer Support Specialist are the frontline of J.D. Power’s customer experience, delivering accurate, empathetic, and solution focused support across data platforms, APIs, integrations, and enterprise services. This role focuses on diagnosing complex issues, managing customer expectations, and ensuring timely, high-quality resolutions for data and software problems. Customer Support Specialists act as a trusted advisor to internal and external customers by translating technical issues into clear outcomes, partnering... Read the full ad