Jane App · Operations · Live in: Canada
Posted 2026-10-20 · Verified 2026-10-29
About the Role Hi, I'm Kas Pawa , VP Insights & Ops here at Jane. I lead several cross-functional initiatives at Jane, including our Market Owner team. This team is all about keeping the customer at the center of everything we do. The Market Owner acts as a General Manager for a specific customer segment, deeply knowing the ins and outs of the customer experience and internally advocating for their customers across Jane’s functions to ensure we are bringing the best of Jane to every customer. Each Market Owner is the internal champion for their segment: obsessively tracking the metrics that matter, building deep customer understanding, and driving a coordinated strategy across our Customer... Read the full ad