J.D. Power · Customer Support · Live in: United States
Posted 2026-09-16 · Verified 2026-09-18
Job Description: Title: Chrome Customer Success Analyst Location: Remote – USA Reports to: Director, Customer Success - Chrome The Role: As a Customer Success Analyst, you are responsible for the analysis and execution of renewals for Chrome’s SMB (small-and-medium business) customers. You will ensure each customer achieves measurable revenue growth from our products, data, and services, leading to retention and growth of their account with us. You’ll build strong relationships with our internal Chrome Customer Success and Sales teams. You’ll monitor account health and customer usage, identify client risks, and collaborate to deliver an exceptional customer experience and strong retention.... Read the full ad