Support Coordinators

LILT (Production) · Customer Support · Live in: anywhere in the world

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Source: Arbeitnow

Posted 2026-09-18 · Verified 2026-09-18

The ad, in short

About the role We're looking for two Payment Support Coordinators to join our Expert Services & Operations (ES&O) team on a short-term contract basis. You'll work directly on our linguist payment queue, helping to clear a backlog of payment requests and restoring a reliable, responsive experience for our global network of expert linguists. This is a high-impact, hands-on role. You'll be triaging, investigating, and resolving payment issues across multiple systems, working closely with our existing coordinators and escalating to finance and engineering where needed. What you'll be doing Triaging and responding to incoming payment support tickets in Jira, prioritising by urgency and issue... Read the full ad

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