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Associate Member Support Specialist

Hinge Health · Customer Support · Live in: United States

From the ad: “Remote US”

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Posted 2026-10-31 · Verified 2026-10-31

The ad, in short

The Opportunity As part of our Member Support team, you'll assist current and prospective members throughout their journey with Hinge Health. In this multifaceted role, you’ll become an expert in all things Hinge Health including our program’s offerings, eligibility and enrollment, and billing. You’ll use critical thinking and problem-solving skills to address member questions and concerns while navigating between multiple tools and systems. Your goal will be to provide top-notch and efficient resolutions for members and deliver a best-in-class experience. Though entry-level, this position is ideal for an applicant with 1-2 years in a member-facing role. The right candidate will be... Read the full ad

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