Grüns · Operations · Live in: anywhere in the world
Posted 2026-10-02 · Verified 2026-10-28
We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process! About the role Grüns is scaling fast, and our customer experience has to scale with it. As CX Operations Manager, you'll own the systems behind how our support team learns, performs, and improves: the knowledge base, training, QA, and the data that shows us where to act next. You'll partner with our BPO leadership and our AI Lead to make every agent sharper and every customer interaction faster and better. This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a quarterly basis for amazing off-sites... Read the full ad