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Mid-Market Customer Success Manager

foley · Customer Support · Live in: United States

From the ad: “Remote US”

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Posted 2026-10-28 · Verified 2026-10-29

The ad, in short

The Customer Success Manager is a strategic advisor and advocate for a portfolio of Foley’s largest mid-market customers. This role is responsible for driving adoption, ensuring renewals, identifying expansion opportunities, and delivering measurable outcomes that align with customer business goals. As a member of the CS team, this individual will also contribute to special projects and cross-functional initiatives that improve the customer experience and scale Foley’s success organization. What you'll do Manage a portfolio of mid-market accounts, building trusted relationships with decision-makers and stakeholders. Drive adoption of Foley.io solutions, ensuring customers achieve measurable... Read the full ad

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