Lead Customer Service Experience Manager
clarioclinical
· Customer Support
·
Live in: United States
From the ad: “United States Remote”
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Posted 2026-10-22 ·
Verified 2026-10-26
The ad, in short
Join Clario, a part of Thermo Fisher Scientific as a Lead Customer Service Experience Manager, serving as a key connection between Customer Care, our customers, and internal stakeholders. You’ll lead complex customer escalations, align expectations with department objectives, and use data, cross-functional expertise, and proven resolution strategies to strengthen customer relationships and continuously improve the customer experience. What We Offer Competitive compensation Medical, dental, and vision coverage Remote work options Tuition reimbursement Employee assistance and wellness programs Life and disability insurance These benefits are localized for U.S.-based positions using the... Read the full ad
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