About the Role As a Senior Support Engineer at Clutch, you’ll operate with broader ownership and impact, helping our partners compete and win by solving technical issues at scale. In addition to resolving high-severity and high-complexity cases, you’ll lead incident response, drive improvements to support workflows, and go beyond individual symptoms to ensure systemic issues are addressed instead. You’ll work with log analysis, SQL, scripting, AI, and internal tooling, but your impact won’t stop at individual tickets. You’ll identify recurring patterns, develop one-to-many solutions that colleagues can reuse, and partner closely with Engineering and Product by providing high-quality data... Read the full ad