From the ad: “Our Customer Success team is fully remote, thriving on asynchronous communication and collaboration through Slack channels and detailed documentation.”
Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. The AI Customer Success function is being built from the ground up, and this role will help define it internationally. As the first Customer Success Manager in this area, you will own the end-to-end post-sale experience for a portfolio of customers that includes some of the world’s most sophisticated cyber threat... Read the full ad