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Cat Concierge

smalls · Customer Support · Live in: United States

From the ad: “Fully Remote Office & Culture: Our team is spread across the US day to day, but we travel for department & company off-sites and retreats.”

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Posted 2026-10-06 · Verified 2026-10-15

The ad, in short

The Customer Experience team at Smalls aims to deliver world-class experiences to the humans and kitties who interact with our brand and products. We’re guided by our passion for helping others, showing empathy in times of need, and supporting one another as we work towards our collective team and company goals. As a Cat Concierge, you are responsible for being the voice of our brand as you engage with cat people across a range of channels and platforms. Your deep knowledge about all things Smalls makes you an expert at building relationships and supporting our customers so that being a cat parent can be joyful and easy. What You'll Do: Act as the primary touchpoint for all of our... Read the full ad

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