Powerprozesse · Customer Support · Live in: Bulgaria
Posted 2026-09-23 · Verified 2026-10-06
We're looking for a Customer Support Specialist (f/m/d) to join our fully remote team. You'll be the first point of contact for our customers — German-speaking property management companies using our software. If you're tech-savvy, empathetic, and get satisfaction from actually solving problems rather than just forwarding tickets, this role is for you. 🇩🇪 German fluency is a hard requirement for this role. What you'll do Handle customer inquiries and support requests via email and WhatsApp — reliably and with a personal touch Troubleshoot issues in our software and guide customers to solutions Document recurring issues and help build out our internal knowledge base Join screen-sharing... Read the full ad