Nelnet · Customer Support · Live in: United States
Posted 2026-09-23 · Verified 2026-10-09
About Team / Role As a Sr. Client Service Manager at WEX, you will be responsible for ensuring exceptional support and service delivery to a portfolio of key clients. You will oversee all support and service activities across these accounts, with a focus on driving operational excellence, client satisfaction, and strategic alignment. In this role, you are expected to take extreme ownership of the client experience—ensuring we are not only meeting expectations but driving outcomes that reduce attrition, support renewals, fuel growth, and consistently delight our clients. You will serve as the single point of accountability for your clients, building trusted partnerships and ensuring... Read the full ad