Marqeta Inc · Other · Live in: United States
Posted 2026-09-17 · Verified 2026-09-21
As Senior Director of Production Support , you will lead & evolve the global support engineering organization that keeps Marqeta's issuance and processing platform running for 250+ live programs. You will lead a team spanning tiered support operations, incident and severity management, cross-functional escalation, and support tooling — transforming production support from a reactive, pooled function into a proactive, differentiated capability for our most strategic partners. This role bridges operations, product, and engineering to ensure every customer, from top-tier growth partners to the long tail, gets the right level of support at the right time. We work Flexible First . This role can... Read the full ad