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Network Support Specialist

Lumos · Customer Support · Live in: United States

From the ad: “This position is remote with in-person training required at our High Point, NC location”

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Posted 2026-09-04 · Verified 2026-10-02

The ad, in short

Lumos is looking for a full-time Network Support Specialist I ! Our Network Support Specialists are the first line of technical support—playing a key role in delivering fast, reliable solutions to our customers. In this role, you’ll work directly with residential and small business customers to troubleshoot and resolve issues across Voice, Data, Security, and Video services. You’ll gain hands-on experience with technologies like IPTV, POTS, DSL, and fiber-to-the-premise broadband, while helping manage escalations, monitor service performance, and support internal network operations. If you're someone who enjoys solving problems, thrives in a fast-paced environment, and has a passion for... Read the full ad

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