From the ad: “A quiet workspace free from distractions and background noise; participation in video meetings will be required on a regular basis High-speed broadband internet service.”
The Opportunity: The Customer Service Representative plays a key role in handling day-to-day customer interactions and order management as related to fabrics, trimmings, and wallcoverings across all of our brands. Responsibilities: Handling general inquiries regarding product specifications, pricing, availability, and inventory levels, along with web help and chat support. All aspects of order management: initial review and entry, changes to existing orders, and proactive follow-up, including sample requests and product returns. Taking ownership of difficult and/or complicated situations as they arise, demonstrating professionalism at all times while working to resolve the matter at hand.... Read the full ad