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Product Support Specialist

Jobgether · Customer Support · Live in: Austria, Belgium, Bulgaria, Canada, Switzerland, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Turkey

From the ad: “This role combines technical customer support, product expertise, and customer advocacy within a remote-first environment focused on high-quality software experiences.”

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Posted 2026-09-14 · Verified 2026-10-10

The ad, in short

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Support Specialist based in Estonia. This role combines technical customer support, product expertise, and customer advocacy within a remote-first environment focused on high-quality software experiences. You will guide customers through onboarding, account setup, troubleshooting, integrations, and product discovery while resolving issues across multiple communication channels. The role goes beyond answering support requests by turning customer feedback into actionable insights that can influence product decisions. You will work closely with engineering... Read the full ad

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