Jobgether · Customer Support · Live in: United States
This job closed on 2026-10-04.
Posted 2026-09-24 · Verified 2026-10-04
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Grievance Specialist based in the United States. This fully remote role focuses on resolving member grievances accurately, compassionately, and within required regulatory timelines. You will investigate cases, review member records and applicable policies, and identify the underlying causes of concerns. The position combines healthcare operations, regulatory compliance, customer service, documentation, and cross-functional collaboration. You will communicate directly with members, including individuals who may be frustrated or vulnerable, while working to build... Read the full ad