Jobgether · Customer Support · Live in: United States
Posted 2026-10-14 · Verified 2026-10-15
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Client Experience based in the United States. The Director of Client Experience will lead the development and implementation of a comprehensive client experience strategy within a rapidly growing, fully remote legal services organization. This role offers the opportunity to build a dedicated client experience function from the ground up, ensuring client feedback drives continuous improvement across the entire case lifecycle. You will oversee client escalations, satisfaction measurement, and detractor recovery initiatives while establishing clear... Read the full ad