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CX Operations Manager, Tooling

Jobgether · Operations · Live in: Switzerland, Germany, Spain, France, United Kingdom, Ireland, Italy, Netherlands, Portugal, Romania, South Africa

From the ad: “This is a fully remote, asynchronous role offering significant autonomy within a globally distributed environment.”

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Posted 2026-09-26 · Verified 2026-10-06

The ad, in short

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CX Operations Manager, Tooling based in United Kingdom. As CX Operations Manager, you will own and improve the platforms that power customer support and success operations. You’ll work hands-on with tools such as Zendesk, Vitally, and the integrations connecting them across the broader technology stack. The role combines platform administration, workflow optimization, automation, and AI-enabled tooling. You’ll take ownership from initial scoping through implementation, testing, rollout, documentation, and ongoing platform reliability. Working closely with... Read the full ad

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