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CX Operations Manager

Jobgether · Operations · Live in: Brazil, Canada, Switzerland, Germany, Spain, France, United Kingdom, India

This job closed on 2026-10-15.

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From the ad: “The environment is fully remote, high-trust, fast-moving, and designed for someone who takes initiative and stays several steps ahead.”

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Posted 2026-10-05 · Verified 2026-10-15

The ad, in short

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CX Operations Manager based in Brazil. This is a high-impact customer experience operations role focused on building the systems that help support teams perform at their best. You’ll own the knowledge, training, quality, and performance infrastructure that enables consistent and efficient customer interactions. Working closely with BPO leadership, internal QA teams, and AI specialists, you’ll turn customer data into practical improvements across the support organization. You’ll combine operational rigor with strong communication skills, creating clear processes... Read the full ad

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