Analista Suporte Jr N1

Jobgether · Customer Support · Live in: Brazil

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Posted 2026-10-02 · Verified 2026-10-15

The ad, in short

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analista Suporte Jr N1 based in Brazil. This is a fully remote Level 1 IT Support opportunity focused on delivering efficient, user-centered technical assistance. You will be responsible for receiving, documenting, categorizing, and resolving user requests through established support processes. The role combines first-contact troubleshooting with ticket management, remote assistance, and appropriate escalation of more complex incidents. You will support users with infrastructure, hardware, software, access, and other common IT-related issues. Attention to detail... Read the full ad

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