J.D. Power · Customer Support · Live in: United States
Posted 2026-08-10 · Verified 2026-09-12
Job Description: Title: Customer Success Senior Director (Auto Adjacent Solutions) Location: United States (Remote) Reports To: VP, Customer Success This Role: This role is responsible for maximizing customer value, retention, and growth through proactive partnership and structured tiered service delivery for their assigned customers. The Senior Director – Customer Success is responsible for leading new customer success team within a defined industry vertical or product portfolio. This is a senior customer success leadership role focused on team performance, execution rigor, and talent development, with full accountability for team results. This role requires a highly effective people... Read the full ad