J.D. Power · Customer Support · Live in: Canada
Posted 2026-07-15 · Verified 2026-09-12
Job Description: Title: Customer Support Specialist Location: Canada (Remote) Reports to: Director, Customer Success Vacancy : This is an existing position Position Overview Customer Support Specialists are the frontline of the customer experience, providing accurate, empathetic, and solution oriented support to dealership users across applications, data, integrations, and services. This role focuses on diagnosing issues, guiding users through complex workflows, and managing expectations in fastpaced dealer environments where timing and clarity matter. Support Specialists partner closely with dealers, internal teams, and product stakeholders to ensure timely, highquality resolutions, while... Read the full ad