Technical Support Engineer

dataminr · Customer Support · Live in: United Kingdom

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Posted 2026-10-14 · Verified 2026-10-15

The ad, in short

See yourself at Dataminr As a Technical Support Engineer at Dataminr, you'll be the go-to problem-solver for our enterprise customers, digging into authentication issues, platform hiccups, and integration headaches to figure out what went wrong and how to fix it. The role covers troubleshooting SSO configurations, debugging alert delivery across email, mobile, webhook, and API channels, and working through customer-side network and environmental issues, often tracing problems back through logs and data to pin down the root cause. This is a fully remote role with a consistent shift that may fall outside standard business hours, plus participation in an on-call rotation that includes... Read the full ad

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