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Senior Escalation Engineer, Hypershield (remote)

Cisco · Engineering · Live in: United States, Mexico

From the ad: “San Jose, California, US; Remote - North Dakota, USA; Remote - Montana, USA; Remote - Maine, USA; Remote - Ohio, USA; Remote - Nebraska, USA; Remote - Louisiana, USA; Remote - Texas, USA; Remote - Nevada, USA; Remote - Hawaii, USA; Remote - Georgia, USA; Remote - Mississippi, USA; Remote - Connecticut, USA; Remote - Colorado, USA; Remote - Wyoming, USA; Remote - Wisconsin, USA; Remote - West Virginia, USA; Remote - Maryland, USA; Remote - California, USA; Remote - Vermont, USA; Remote - New York, USA; Remote - New Jersey, USA; Remote - Arkansas, USA; Remote - South Dakota, USA; Remote - Pennsylvania, USA; Remote - Michigan, USA; Remote - Indiana, USA; Remote - Idaho, USA; Remote - Arizona, USA; Remote - New Mexico, USA; Remote - New Hampshire, USA; Remote - Kentucky, USA; Remote - Alabama, USA; Remote - South Carolina, USA; Remote - Illinois, USA; Remote - Missouri, USA; Remote - Massachusetts, USA; Remote - Iowa, USA; Remote - Tennessee, USA; Remote - North Carolina, USA; Remote - Minnesota, USA; Remote - Kansas, USA; Remote - Alaska, USA; Remote - Rhode Island, USA; Remote - Delaware, USA; Remote - Washington, USA; Remote - Virginia, USA; Remote - Utah, USA; Remote - Oregon, USA; Remote - Florida, USA; Remote - Oklahoma, USA”

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Posted 2026-09-17 · Verified 2026-10-10

The ad, in short

The application window is expected to close on: 10/04/2026 Meet the Team Isovalent , now part of Cisco, was founded by the creators of Cilium and eBPF , and builds open-source software and enterprise solutions for the networking, security, and observability needs of modern infrastructure. The Customer Reliability Engineering team is the deep technical escalation tier for Cisco Hypershield on the Cisco Nexus N9300 Series Smart Switches. The team owns the hardest break/fix and reliability cases raised by Cisco TAC, applying Site Reliability Engineering practices across the full stack: the data-center fabric and the on-premises Kubernetes controller that manages the security policy enforced on... Read the full ad

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